Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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Duty Manager

Job Description

 

Not a normal 9-5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Duty Manager to join our vibrant team. At Radisson Dubai Damac Hills, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Duty Manager you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Front Office Team.

  • Ensure all guests are being treated in an efficient and courteous manner and that all Radisson standards are met
  • Responsible for training, coaching and mentoring new joiners
  • Ensure all Front Office quality standards are complied with and that policies and procedures are consistently in check
  • Coordinate activities with other departments in order to facilitate increased levels of communications and guest satisfaction.
  • Assist in the daily maintenance of room inventory to achieve optimal levels of revenues while maintaining high levels of guest experience
  • Supervise the activities and the service levels of the concierge, one touch service, and front desk divisions to maximize the use of Hotelkit in the property.
  • Responsible for Radisson Rewards membership program and ensure that all guests who are members are appropriately recognized and meeting all Radisson standards.
  • Drive Radisson brand standard programs with continuous training and initiatives within the Front Office team.
  • Drives the Front Desk Up-selling Program
  • Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
  • Develop potential of others through training, coaching and development opportunities
  • Takes an active role in ensuring that teams demonstrate and drive the Radisson Brand initiatives and deliver the brand Commitment.
  • Liaise with AFOM on staffing and performance levels to achieve maximum guest satisfaction
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Maintain good communication and working relationships with all hotel departments
  • Participates in developing new initiatives to enhance guest experience
  • Work effectively with colleagues from different viewpoints, cultures and countries
  • Assist the Director of Rooms to ensure a correct and smoothly operating department.

Salary Band

  • Competitive Salary provided – AED 4,000
  • Service Charge Average – AED 700
  • Accommodation provided at Al Khail Gate

 

Qualifications

 

  • Experience in Front Desk for at least 1 year in the same capacity
  • Ability to adapt to changing service environments
  • Pro-active with a hands-on approach
  • Passion for the hospitality industry
  • Ability to manage work ensuring that tasks assigned are delivered
  • Ability to find creative solutions, offering recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Strong communication and listening skills
  • Ability to work collaboratively at all levels within the department
  • An open and positive personality
  • Ability to handle challenging priorities and assignments

https://radissoncareers.com/job/duty-manager-in-dubai-uae-jid-31744

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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