Event Concierge

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an Event Concierge to join the team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

• Classification:Full-Time
• Shift: Various – must have availability to work weekends, weekdays, and holidays.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As an Event Concierge, you would be responsible for working with Meeting and Event Managers prior to functions and work with Event Planners for day of events. Specifically, this includes but is not limited to:

• Prepare and analyze banquet event orders to gather function and guest information and ensure a proper timeline is in place.
• Respond to and fulfill all last minute event arrangements and requests.
• Follow up on and ensure proper execution of events.
• Work closely with Catering and Sales departments on a daily basis
• Keep open channels of communication with all departments within hotel
• Main point of contact the day of special events

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline
• https://jobs.hilton.com/apac/en/job/HOT0BR0C/Event-Concierge-Full-Time-Waldorf-Astoria-Monarch-Beach-Resort-and-Club