Event Manager

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking an Event Manager to join the team!

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city’s most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. 

Want to learn more? Hotel Website, Instagram, Facebook, Pinterest 

In this role, you will be reporting to the Director of Events and Catering, and the ideal candidate will have experience in events with a focus on weddings and corporate events.  They will have a passion to grow in events, show initiative and have superb attention to detail.

What will I be doing?

As an Event Manager, you would be responsible for ensuring the successful execution of banquet and catering events in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Provide direction and supervision to departments to ensure successful execution of meetings and/or events
• Serve on-site group and catering clients and respond to questions about the event including, but not limited to, weddings, galas, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
• Prepare reports, correspondence and analysis related to group activity
• Lead, facilitate and participate in meetings, as needed

What are we looking for?

https://jobs.hilton.com/apac/en/job/HOT0C2LM/Event-Manager-The-Roosevelt-New-Orleans-A-Waldorf-Astoria-Resort