Eventos y Banquetes Host

A Blue Coat (Events and Banquet Host) is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.

What will I be doing?

As a Blue Coat (Events and Banquet Host), you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Blue Coat (Conference and Banquet Host) will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage Conference and Banquet set-ups
• Ensure guests are billed accurately
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Comply with company brand standards
• Strive to achieve departmental targets as part of the team
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware

What are we looking for?

A Blue Coat (Events and Banquet Host) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teamshttps://jobs.hilton.com/apac/en/job/HOT0CFJK/Blue-Coat-Eventos-y-Banquetes-Host