Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
https://careers.marriott.com/events-coordinator/job/87D71DEC0F66E6F9A3543153E063C321
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
【岗位职责】 1、负责公司、政府接待及OTA平台进行合作洽谈,建立并维护良好的合作关系; 2、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 3、根据公司销售目标制定销售策略和销售计划,推动销售目标的实现; 4、分析市场动态和客户需求变化,及时调整销售策略以适应市场趋势; 5、定期组织客户拜访和交流活动,了解客户需求并提供专业的旅游产品和服务建议; 6、协助处理客户投诉与纠纷,提升客户满意度。 7. 监控和分析竞争对手的活动和市场动态,为公司提供有价值的市场信息和竞争策略建议。 8. 参与团队的销售培训和产品知识培训,提升自身和团队的专业能力。 9. 定期向上级汇报工作进展,包括销售业绩、客户关系状况等关键指标。 10. 完成上级领导交办的其他相关工作任务。 【岗位要求】 1、本科及以上学历,市场营销或相关专业优先考虑; 2、具有两年以上旅行社或酒店销售工作经验,熟悉OTA平台操作流程者优先考虑; 3、良好的沟通能力、谈判能力和客户服务意识,能够与各类客户建立良好的合作关系; 4、具备较强的市场分析能力和商业敏感度,能够迅速把握市场变化和商机; 5、有责任心和良好的团队协作精神,能够承受一定的工作压力并实现自我激励与管理; 6. 熟悉使用办公软件(如Word, Excel)进行数据处理和工作报告编写。 Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with […]
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