Fairmont Gold Attendant

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Fairmont Gold Attendant

The Fairmont Gold Lounge Attendant is responsible for providing the highest level of anticipatory food and beverage service to our guests. You will be the person that knows our guests the best and shows them that we truly care by demonstrating and perfecting our enhanced service.

What you will be doing:

• Set up and maintain food and beverage service in the Fairmont Gold Lounge. Ensure all items are displayed attractively and replenished promptly.
• Provide exceptional service to Fairmont Gold guests, ensuring their needs are met promptly and courteously.
• Possess a thorough understanding of the menu and beverage lists, including special promotions and preparation methods. Recommend and upsell menu items to enhance guest experience.
• Handle all bills accurately.
• Interact with guests to build lasting relationships and anticipate their preferences and needs.
• Consistently deliver engaging, friendly, and professional service to enhance the guest experience.
• Maintain the overall appearance and cleanliness of the Fairmont Gold Lounge. Assist with setup, breakdown, and ongoing service processes.
• Work closely with kitchen staff and chefs to ensure seamless service delivery and guest satisfaction.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Hourly Rate: $31.00 (Break-In Rate applicable for New Hires as per CBA)
• Schedule based on Seniority and Business Demands

Your experience and skills include:

• Previous experience in hospitality or food service preferred.
• https://careers.accor.com/global/en/job/fairmont-gold-attendant-in-fairmont-century-plaza-los-angeles-united-states-jid-51386