F&B Coordinator

An F&B Coordinator provides the F&B Department with administrative and operational support. You will be responsible for carrying out the daily administrative activities of the Food & Beverage department with the purpose of supporting the team in the running of the operation by coordinating all information and communication to outlet managers and team members.

What will I be doing?

As an Administration Coordinator, you will be responsible for performing the following tasks to the highest standards:

• Perform general administrative duties ie; filing, sending emails, typing, scanning, copying, maintaining restaurant customers’ database
• Provide administrative support to the General Manager of Food and Beverage and all F&B outlets
• Manage and maintain General Manager of Food and Beverage, calendar schedules, meetings, and appointments. Record, transcribe and distribute minutes of meetings
• Ensure all complaints received by phone, emails, and reviews are communicated to the General Manager of Food & Beverage immediately
• Provide support to operational needs in the F&B venues whenever needed
• Responsible for handling the Payroll using the OASYS system. Ensure payroll deadline is met accordingly
• Deliver a high level of customer service, both internally and externally
• Respond to customer inquiries promptly, including telephone calls, answer client/booker’s questions about property facilities/services (e.g. restaurants’ hours of operation, menus, prices, packages, promotions, entertainment, and corporate partnerships, etc.).
• Perform venue site tours with potential clients and host-guest(s) at the outlets when required.
• Ensuring all F&B menu, printed and digital collaterals are up to date and in good physical condition
• Cascade information and ensure communication is effectively passed through the department
•  Create a request for quote (RFQ) and Purchase Order (PO) through Birchstreet, and ensure all orders are placed in a timely manner.
• Ensure the adequacy of F&B-related equipment or material is available at all times.
• Responsible for ordering office supplies for the entire F&B department and ensuring the inventory.
• https://jobs.hilton.com/apac/en/job/HOT0BOHY/F-B-Coordinator-Waldorf-Astoria-Doha-Lusail