Food and Beverage Attendant

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests’ food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner
• All-rounded training to be able to rotate around the department
• Assist in the setup and breakdown of service areas for functions, events, and daily operations
• Adhere to health, safety, and hygiene standards consistently
• Communicate effectively with kitchen and bar staff to ensure accurate and timely service
• Upsell menu items and offer recommendations to enhance the guest experience
• Participate in team meetings and continuous training to maintain a high standard and provide a personalized service

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Positive and willing to participate on a team and work with a winning attitude
• https://jobs.hilton.com/apac/en/job/HOT0BKMU/Food-and-Beverage-Attendant