Food & Beverage Duty Manager

Set amongst 70 acres of manicured gardens, lush countryside and breathtaking mountain views, voco Kirkton Park Hunter Valley offers guests a unique, elevated experience in the heart of wine country. From our regionally inspired cuisine to crafted cocktails and boutique weddings, our food and beverage team plays a crucial role in creating unforgettable moments.

We are looking for a hands-on Full Time Food & Beverage Duty Manager to lead our team across a range of outlets. If you’re someone who thrives on the floor, leads by example, and knows how to deliver exceptional guest service while driving team engagement and operational excellence — this could be the perfect next step in your hospitality journey.

You’ll play a key role in delivering our superior guest service experience and will respond to guest needs and issues as they arise. You’ll supervise, direct, and support our F&B teams with their day-to-day operations, ensuring engagement, development and a consistent standard of excellence throughout all service periods.

Every day is different, but you’ll mostly be:

• Leading and supporting outlet operations with a strong floor presence, especially during evenings
• Managing opening, closing, and reset procedures across multiple F&B venues
• Overseeing daily team performance, coaching and mentoring staff on service standards and guest engagement
• Coordinating and writing rosters in line with budget and business demands
• Maintaining compliance with RSA, HACCP, WHS, and IHG brand standards
• Handling guest feedback and resolving issues promptly to ensure a positive experience
• Assisting in the coordination of inventory, stocktakes, and ordering
• Supporting upselling initiatives and training staff in product knowledg
• https://careers.ihg.com/en/job-details/?jobref=Food+and+Beverage+Duty+Manager%7cGB%7c149714#450748