Food & Beverage Manager

The Mallard Lounge – Outlet Manager

At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. As Outlet Manager, your leadership and passion for guest service will drive outstanding operating results…

Salary Range: $78,000 – $85,000 gross annually, based on previous experience and education

Job Duties Include:

• Work closely with the Executive Chef to execute a smooth and flawless operation
• Ensuring optimal performance by being a consistent presence on the floor to support and lead the team to deliver service excellence.
• Direct, as well as participate in the training and coaching of new and existing team members.
• Drive revenue and profit through the development and implementation of strategies, practices and promotions
• Drive the restaurant budgeting and forecasting process while adhering to the budgetary guidelines established for the outlet (labor productivity, revenue and expenses).
• Demonstrate, and hold the team accountable to, the highest standards of internal and external customer service at all times.
• Manage the beverage inventory, ensuring cost controls are in place.
• Demonstrate a talent-based approach to recruitment, including creating, evaluating and executing effective recruitment and retention strategies for the department.
• Foster and maintain high colleague engagement, performance and team spirit within the department.
• Follow up on guest complaints and ensure appropriate internal follow up, including implementing training resolutions and effective performance management where applicable.

• Minimum of 2 years’ management experience as a department head in Food & Beverage
• Demonstrated passion for the Food and Beverage industry and knowledge of current trends
• Demonstrated ability to drive revenues and profit, without sacrificing colleague and customer experiences
• Proven ability in menu design, offerings, and effective marketing plans
• Product knowledge, including a thorough working knowledge of wines, liqueurs and other beverages.  Sommelier designation is an asset.
• https://careers.accor.com/global/en/job/food-and-beverage-manager-the-mallard-lounge-in-fairmont-chateau-whistler-whistler-canada-jid-57466