Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Desk Agent

“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Ibis and Adagio Aparthotels Doha, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

 

Job Description

 

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.
  • Responsible of all payment types such as cash, checks, debit, credit and all room charges.
  • Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed
  • Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
  • Handle guest requests, questions and concerns effectively and promptly
  • Promote a professional team environment
  • Follow department policies, procedures and service standards
  • Performs any and all other tasks assigned by management
  • Upholds the highest standard of internal and external customer service at all times

 

Qualifications

 

  • Proficient in the English Language (verbal & written), second language is an advantage
  • Previous working knowledge of Opera is an asset
  • Required knowledge of MS Office
  • Must be able to handle multiple tasks in a dynamic, fast-paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Strong interpersonal and problem solving abilities

 

Additional Information

 

Our commitment to Diversity & Inclusion:

Opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

https://careers.accor.com/global/en/job/front-desk-agent-in-ibis-doha-doha-qatar-jid-79945

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Duty mgr

Job for: Expats

Nuanza Hotel Cikarang Bekasi is expanding! -Front Office Manager -Duty Manager Qualifications: 1. Experienced in the hospitality industry (preferably in 4-5 star hotels) 2. Strong leadership, communication, and teamwork skills 3. Passionate about delivering excellent guest experience 4. Domicile in Jabodetabek (preferred) Please send your updated CV with a recent photograph to: recruitment@nuanzahotel.com Email subject: […]

Indonesia

FOM

Job for: Expats

Nuanza Hotel Cikarang Bekasi is expanding! -Front Office Manager -Duty Manager Qualifications: 1. Experienced in the hospitality industry (preferably in 4-5 star hotels) 2. Strong leadership, communication, and teamwork skills 3. Passionate about delivering excellent guest experience 4. Domicile in Jabodetabek (preferred) Please send your updated CV with a recent photograph to: recruitment@nuanzahotel.com Email subject: […]

Indonesia

Driver

Job for: Locals

* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms […]

Egypt

Guest Relations Agent

Job for: Locals

Reporting to the Front Office Manager, the Guest Relation Agent is primarily responsible for ensuring we provide the highest level of guest service to all our guests.  The Guest Service Agent will greet arriving guests, settle their accounts, and offer assistance throughout the duration of their stay. Demonstrates that all Front Office Standard Operating policies […]

Jordan

Royal Service Agent

Job for: Locals

Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us […]

United States

Add Your Heading Text Here