Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Royal Service (Call Centre) Agent
You can hear a smile over the phone — and yours sets the tone for an exceptional guest experience.
As a Royal Service Agent, you’ll be one of the primary points of contact for our guests throughout their stay, providing warm, personalized and efficient service by phone, text, email and other communication channels. As the voice of the hotel and a central communication hub, you’ll connect guests with the right people and services, coordinate requests across departments, and help ensure every interaction is seamless from arrival to departure.
From answering questions and arranging services to taking In-Room Dining orders, responding to guest concerns and supporting critical hotel communications, no two shifts are quite the same.
What’s In It for You
What You Will Be Doing
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
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