Front Office

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office

At Accor, we are over 330,000 Heartists® across 110 countries. Building on the strength of our teams and our diverse holistic ecosystem of 45+ brands, experiences & solutions, we are breaking new ground to shape the hospitality of tomorrow, connecting cultures with heartfelt care.

Pullman Sydney Airport is located in the centre of Mascot Business Park and is only a short walk from Mascot train station. The premium 5 star hotel at Sydney Airport brings contemporary style and functional design with a smart open layout and 229 rooms and suites. With five multifunctional spaces – including modular conference rooms for up to 200 guests, two executive boardrooms, and a dedicated quiet zone – every detail at our hotel is considered to empower connection, creativity, and focus. The hotel delivers a fantastic food and beverage product with Mobius Bar & Grill located on premise – a relaxed and flexible environment, serving in house and external guests.

 

Job Description

 

Are you a master of first impressions?  Do you have a passion for hospitality and enthusiasm for working with people?

Pullman Sydney Airport is looking for a Full-Time Front Office All-Rounder to join our friendly and dynamic team.

  • Delivering exceptional, personalised & fun customer service while maintaining luxury standards to ensure all of our guests feel welcome.
  • Attending to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction.
  • Checking guests in and out and maintaining their account using our PMS, Opera.
  • Answering guest queries in a positive and effective manner.
  • Daily liaison with departments such as food & beverage and housekeeping for guest movements, requests and activities.

 

Qualifications

 

  • Energy, enthusiasm and creativity to bring a personal touch to our guests’ stay.
  • Strong communication, time management and interpersonal skills
  • A friendly and positive can-do attitude who enjoys working in a team
  • Excellent grooming and presentation standards
  • Previous experience in a similar role in a hotel is required
  • Previous experience with Opera or Opera Cloud preferred
  • Full working rights in Australia – sponsorship is not available for this role
  • Must be reliable with the ability to work a rotating roster of day, evening and night shifts including weekends and public holidays.

 

Additional Information

 

At Accor, we believe HOSPITALITY IS A WORK OF HEART!

https://careers.accor.com/global/en/job/front-office-all-rounder-full-time-in-pullman-sydney-airport-mascot-australia-jid-67363

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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