Front Office All Rounder

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office All Rounder

Company Description

 

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury.

Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.

Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge- Club Millesime.

Why Sofitel Sydney Wentworth?

  • Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, buses, ferries and lightrail)
  • Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one
  • Enhanced parental leave program

 

Job Description

 

  • Deliver exceptional service from check-in to check-out, responding to guest requests promptly, courteously, and professionally to ensure a seamless stay
  • Manage guest accounts accurately using Opera PMS, including billing, cashiering, and reservations, while maintaining strong attention to detail
  • Act as the communication hub between guests and hotel departments, handling calls, messages, and wake-up requests efficiently and in line with brand standards
  • Support daily front desk operations including VIP arrivals, group check-ins, system downtimes, and shift handovers, ensuring all procedures are followed
  • Promote hotel services and amenities through confident upselling and sound product knowledge to enhance the guest experience and drive revenue
  • Contribute to guest satisfaction goals, including TrustYou initiatives, and assist with ad hoc tasks as directed by the Front Desk leadership team

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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