Hospitality is a Work of Heart at Accor. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.
Batman’s Hill on Collins is a 4-star Accor hotel in Melbourne, offering an ideal city stay for corporate, leisure and group travel guests. We are conveniently located in the heart of Melbourne’s CBD, right opposite Southern Cross Station with easy access to public transport. Along with 190 guest rooms, we offer our guests and visitors a restaurant and lounge bar and a fully equipped conference centre with multiple function spaces.
We are looking for an experienced Front Office Duty Manager to join our team in a full-time position. Our Front Office team is the heartbeat of the hotel’s guest experience, ensuring exceptional service from check-in to check-out. They make sure every need is met with efficiency and warmth. From supervising front desk operations to handling guest inquiries, resolving complaints and preparing essential reporting, you will be the go-to person for creating an unforgettable first impression, and a warm and welcoming experience throughout our guests’ stay.
If you have current experience in a Front Office leadership position, this role offers you a great opportunity to grow your skills and confidence in a busy hotel right in the heart of Melbourne, and to join the global Accor group.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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