Front Office Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Supervisor

Rising gracefully above Millennium Park and Chicago’s impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city’s business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.

 

Job Description

 

Front Office Supervisor

First impressions are everything! As a Front Office Supervisor, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Competitive wages and benefits

What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Consistently offer professional, friendly and engaging service
  • Supervise and train the Front Desk Agents to ensure all Fairmont standards and operating procedures are adhered to
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Follow department policies, procedures and service standards

 

Qualifications

 

Your experience and skills include:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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