Groups, Meetings & Events Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Groups, Meetings & Events Manager

Company Description

 

The Hoxton is coming to Hamburg!

The Hoxton’s second hotel in Germany is set to open in Hamburg, a city of stunning architecture criss-crossed by hundreds of canals and home to parks, cultural venues and a bustling gastronomic scene. Set as part of the exciting Alter Wall redevelopment project, The Hoxton, Hamburg will feature 188 bedrooms of varying sizes, a large lobby bar and ground floor restaurant, a beautiful rooftop restaurant and The Apartment – The Hoxton’s signature meeting and event space.

We are looking for a Groups, Meetings & Events Manager to join our team at The Hoxton, Hamburg.

 

Job Description

 

What you’ll do…

  • Lead our busy reactive groups & events team by leading by example and delivering training and support on Hoxton brand standards for all stages of our reactive quoting, contracting and planning journey.
  • Have a great understanding of our operation – and support the groups & events team in training on our operation and providing tip-top handovers to the hotel teams in order to deliver incredible guest experiences.
  • Work with the Director of Sales on projects and initiatives to drive conversion and identify opportunities for success.
  • Provide forecasting and reporting on revenues and business levels and help turn these into strategies and understanding to support the team maximising conversion, driving revenues, and hitting targets.
  • Show your keen eye for detail to use, update and train the team on our booking systems: think tracking and following up on enquiries, generating contracts, invoices and function sheets, inputting details for operational handover, taking deposits and tracking payments and keeping an up-to-date database.
  • Develop great product knowledge and proactively share this with the team through training and day to day support – become a ‘go to’ person who either knows the answer or where to find it!
  • Prioritise developing client relationships and work to truly understand guest needs, while always following up and creating opportunities to develop repeat business.
  • Work with the Director of Sales on projects and initiatives to drive conversion and identify opportunities for success.
  • Be an ambassador for The Hoxton brand and support the team in keeping the guest experience at the heart of everything we do.https://careers.accor.com/global/en/job/groups-meetings-and-events-manager-in-the-hoxton-hamburg-hamburg-germany-jid-114881

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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