Guest Experience Intern

What you will do:

• Gain valuable knowledge about guest experience standards, policies and procedures.
• Learn how to anticipate and respond to different types of guests’ needs and requests.
• Assist the Guest Experience team in creating memorable and personalized moments for our guests.
• Collaborate closely with Front Desk, Concierge and other operational departments to ensure seamless guest journeys.

What you bring:

• A genuine passion for the hospitality industry and a natural talent for ensuring our guests feel at home. You should have attention to detail, strong interpersonal and communication skills,
  the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences.
• You have fluency in English. Italian and and a third language represents an advantage