Guest Relations Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Relations Agent

Company Description

 

The Savoy is one of the world’s most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.

Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.

  • Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
  • HR in Hospitality Awards 2025:
    • 🏆 Excellence in Employee Experience
    • 🏆 HR Team of the Year
    • 🏆 HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
  • Institute of Hospitality Awards 2025
    • 🏆 Talent Development Team of the Year

 

Job Description

 

   

Job Title: Guest Relations Agent

Department: Guest Relations

Salary: £31,269 (including service charge)                                

Inspired and Supported by: Guest Relations Manager 

 

Your purpose will be: To deliver an exceptional, seamless guest service experience where process becomes an illusion and personalisation is perfected. Building meaningful relationships with our guests throughout their stay ensuring future loyal guests.

 

You will be accountable for:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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