W Edinburgh is hiring a Guest Relations Executive to join the team! We invite you to play an integral part in bringing to life this unique project.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE BRAND
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
ABOUT THE ROLE
Reporting to the Guest Relations Manager, as Guest Relations Agent you will play a key role in ensuring guest satisfaction and anticipation of guest needs throughout their stay.
Joining the team means you will be instrumental to the success of the hotel’s. We are looking for someone who is detail-oriented, a people-person and passionate!
As Guest Relations Executive, key aspects of your role will include:
Our ideal Guest Relations Executive is someone who has:
In return for your hard work, we give you:
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel helps redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.
https://careers.marriott.com/guest-relations-executive/job/7E78A2A50901F941B3C82FF73E28F3CD
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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