The Hilton Anaheim is seeking a Guest Service Agent to join our team! You’ll play an essential part in supporting our property by contributing to Hilton’s commitment to delivering exceptional guest service and hospitality.
Our property has 1,574 rooms, is newly renovated and located in the heart of California’s famous Orange County, adjacent to the Anaheim Convention Center and steps from the Disneyland Resort.
If you have a passion for guest service and want to learn and grow in the hospitality industry this is the perfect opportunity! Now is the time to join Hilton, the BEST hospitality brand to work for.
The ideal candidate for this role will possess:
Classification: Full-Time
Hourly Range: $23.60 per hour – $29.50 per hour
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
https://jobs.hilton.com/apac/en/job/HOT0CE2I/Guest-Service-Agent-Hilton-Anaheim
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and […]
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold […]
