Peppers Marysville, part of the renowned Accor group, is seeking a confident and customer-focused Guest Service Agent to join our front office team. As the first point of contact for our guests, you’ll play a vital role in delivering a welcoming, seamless experience and setting the tone for their stay.
Set against the stunning backdrop of the Yarra Ranges and Cathedral Ranges, Peppers Marysville features 100 stylishly appointed rooms that immerse guests in nature. Our modern conference and event spaces, along with our riverside restaurant, Andiamo, make us a top destination for both leisure and business travellers.
This is more than just a front desk role – it’s an opportunity to represent one of Victoria’s most picturesque destinations and create memorable moments for every guest.
In this key role, you’ll be the first impression for our guests – delivering warm, genuine service from check-in to check-out. You’ll handle everything from guest requests and local recommendations to managing bookings and accounts with care and efficiency, helping us create seamless, memorable stays in one of Victoria’s most stunning locations.
In this role, you’ll:
What we’re looking for:
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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