Guest Service Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Service Agent

JOB DESCRIPTION

The beautiful Hilton Chicago, in the heart of the windy city, is currently hiring a Guest Service Agent to help the team!

Shift Pattern:  Must have open availability for both AM, PM, and MID shifts as well

Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan, this hotel offers 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and exceptional dining options.

This is a great opportunity for those who want to grow and gain more experience in our industry, If you’re ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team!

APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.

For more information on the property, please visit:

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • https://jobs.hilton.com/apac/en/job/HOT0BV0D/Guest-Service-Agent-Hilton-Chicago

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Réceptionniste de nuit

Job for: Locals

Description de l’entreprise   Le Mercure Paris Pont de Levallois Neuilly est un établissement 4 étoiles de 52 chambres, ouvert en 2018, situé au cœur de Levallois-Perret, charmante commune aux portes de Paris. Véritable havre de paix urbain, Levallois séduit par son atmosphère calme, sa sécurité, ses nombreux espaces verts, ses commerces de proximité et son excellent réseau de […]

France

FO Spv

Job for: Locals
Thailand

Front Desk Agent

Job for: Locals

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike […]

United States

Anfitrião de Hospedagem

Job for: Locals

Somos uma empresa que valoriza o trabalho em equipe, pois através da colaboração podemos aprender e conquistar os melhores resultados. Acolhemos e valorizamos ideias para transformar positivamente nossas realidades. Nosso compromisso com a Diversidade & Inclusão: Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades […]

Brazil

Duty Manager

Job for: Locals

Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us […]

Egypt