1、拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
2、熟练使用微软办公软件和前台系统。
3、具有酒店行政管理，酒店管理或相关的学士学位或大专水平。
4、 拥有2年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。
5、熟练掌握英语的口语读写能力。
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