Hospitality Sales Manage

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Hospitality Sales Manager to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

What will I be doing?

The Hospitality Sales Manager at Waldorf Astoria New York is an elevated, dual-focus role that combines the operational oversight of an Assistant In Room Dining Manager with the proactive, relationship-driven responsibilities of a Hospitality Sales Manager. This leader embodies the spirit of New York City and the luxury standards of Waldorf Astoria, orchestrating flawless in-room dining experiences while driving sales and managing private dining events with meticulous attention to detail.

You will be responsible for identifying and securing new business opportunities, cultivating relationships with VIP guests and key accounts, and overseeing the execution of client events to ensure an impeccable experience from start to finish. Serving as the primary point of contact for event planners and private dining clients, you will ensure every detail aligns with our brand standards and exceeds guest expectations.

In addition to managing on-site events, your role will include floor management of the In-Room Dining department. You’ll work closely with cross-functional teams to ensure flawless coordination, consistently high service standards, and an unforgettable guest journey.

We’re seeking a sophisticated and results-driven hospitality leader with a passion for creating memorable dining experiences, a flair for innovation, and the ability to build lasting client relationships through attentive, personalized service.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Oversee the day-to-day operations of In Room Dining, ensuring the highest guest service standards and execution of luxury hospitality at every touchpoint
• Supervise, motivate, and develop a team of 30+ members, fostering a culture of engagement, performance, and ongoing professional growth.
• Lead the sales process for in-room private dining and events from inquiry through execution, including site visits, proposals, client communication, and follow-up.
• Identify and develop new business opportunities and nurture relationships with VIP guests, event planners, and key accounts to maximize revenue
• https://jobs.hilton.com/apac/en/job/HOT0BWTG/Hospitality-Sales-Manager-Waldorf-Astoria-New-York