Host, Reign Restaurant

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

To act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Royal York when seating, serving and greeting guests. You are the first and last person the guest encounters during their dining experience, therefore, your professionalism is essential in accurately portraying the service excellence of the hotel and restaurant.

• To report to duty punctually, in order to maintain the integrity of co-workers and guests
• To consistently offer personal and friendly service
• To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel
• To ensure that the host stand is kept neat and clean at all times
• To have a complete understanding of your daily duties (seating and greeting guests, accurately taking reservations, handling phones, menu changeovers, newspaper pickup, checking mail, filing log book entries etc.)
• To efficiently track all covers in the dining room per station and have general knowledge of the union agreement
• To help guests meet their colleagues by properly using the waiting list form
• To attend all pre-shift, weekly and monthly meetings to ensure open lines of communication between all employees
• To actively participate in the health and safety procedures as a way to reduce workplace related accidents
• To have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook
• To carry out any miscellaneous duties pertaining to the total operation of the outlet as requested by your direct supervisor
• To feel comfortable with voicing opinions, suggestions and comments on improving the operation of the Restaurant and ways to improve the guests experience
• To maintain teamwork and good work ethics with all guest (internal and external) by assisting co-workers with any duties, without compromising the guests’ dining experience
• https://careers.accor.com/global/en/job/host-reign-restaurant-and-bar-full-time-in-fairmont-royal-york-toronto-canada-jid-77390