Hostess

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, it’s Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort’s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

About the role

As a Hostess, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere from the moment they arrive. You are responsible for delivering a seamless and enjoyable dining and beverage experience, in line with Four Seasons’ renowned standards of quality, professionalism, and gracious hospitality.

What you will do

• Greet guests with a warm and friendly demeanor upon arrival and able to manage reservations and walk-in guests efficiently.
• Anticipate guest needs and ensure a seamless dining experience.
• Monitor dining room flow and seating availability to maximize efficiency
• Confidently present menus, explain dishes, and offer recommendations to the guest
• Answer phone calls, respond to inquiries, and take reservations as needed.
• Coordinate with service and kitchen staff to ensure prompt service.

What you bring

• Strong interpersonal and communication skills, with the ability to interact confidently and courteously with guests of all levels.
• Ability to multitask and remain calm in a fast-paced environment.
• Friendly, professional appearance and demeanor.
• Basic knowledge of food and beverage service.
• Team player who collaborates well with service and kitchen teams.
• https://careers.fourseasons.com/us/en/job/REQ10351517/Hostess