Housekeeping Quality Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Housekeeping Quality Manager

JOB DESCRIPTION

The stunning Forbes 4-Star Conrad New York is looking for Housekeeping Quality Manager to join the Housekeeping Team! 

Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. 

Want to learn more? Hotel WebsiteInstagram, Facebook, Youtube 

What will I be doing?

Assesses the quality of work provided to guests through daily quality inspections, writes and submits reports and works with managers to address and resolve quality gaps and deficiencies. Evaluates effectiveness of and develops incentive programs to drive performance. Reads and interprets all loyalty/satisfaction reports and interacts with guests regarding issues and concerns for resolution. Assists in training, re-training and corrective action, if necessary. Interviews, trains, supervises, counsels, schedules and evaluates staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality – We’re passionate about delivering exceptional guest experiences.
  • Integrity – We do the right thing, all the time.
  • Leadership – We’re leaders in our industry and in our communities.
  • Teamwork – We’re team players in everything we do.
  • Ownership – We’re the owners of our actions and decisions.
  • Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

https://jobs.hilton.com/apac/en/job/HOT0C6W0/Housekeeping-Quality-Manager-Conrad-New-York-Downtown

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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