In-Room Dining Server

Waldorf Astoria is looking for an In-Room Dining Server to join the Food and Beverage Team at this gorgeous Atlanta property!

Located in one of Atlanta’s most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

• Classification: Full-Time
• Shift: Various – must have availability to work weekdays, weekends, and holidays.

The ideal candidate will have the following qualifications:

• Prior experience in a luxury in-room dining establishment is preferred
• Work in a safe, prudent and organized manner
• In-depth knowledge of food and preparation
• Good knowledge of wine
• Ability to relate to all levels of guests and management
• Ability to handle multiple tasks at one time
• Excellent communication and organization skills
• Ability to consistently delight and satisfy our guest
• Ability to handle guest requests in a detailed manner
• Read, write and oral proficiency in the English language
• Professional appearance and demeanor at all times

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As an In-Room Dining Server, you will work to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  You should be able to anticipate guests’ needs and address them accordingly in order to provide guests with a delightful experience. Additionally, the servers will maintain a clean work environment and help keep the In Room Dining area organized as instructed by the management team. Specifically, this includes but is not limited to:

• Provide excellent service at all times to all of our guests
• Assist guests courteously and efficiently
• Set up tables up to our standard
• Basic knowledge of food and beverage in order to service the product, including liquors and cocktails
• Set up side station
• Make sure that all silver and glasses are wiped and spotless
• Mark tables appropriately to food order for each course
• Set up tables according to Speed sheet or coordinators instructions
• https://jobs.hilton.com/apac/en/job/HOT0C3RM/In-Room-Dining-Server-Waldorf-Astoria-Atlanta-Buckhead