Marketing & Communications Manager

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda’s largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let’s create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Marketing & Communications Manager. The Marketing & Communications Manager is responsible for developing and executing integrated marketing, communications, content, and digital strategies that drive awareness, engagement, and revenue across all areas of the resort. This highly creative and collaborative role will help define and amplify Fairmont Southampton’s luxury brand positioning through compelling storytelling, innovative campaigns, and best-in-class digital experiences.

Working closely with resort leadership and cross-functional teams, you will oversee content creation, social media, digital marketing, media relations, and brand communications while supporting the successful relaunch and ongoing growth of the resort.

Brand Marketing & Content Strategy

• Develop and execute integrated marketing and communications strategies that support resort business objectives, brand awareness, revenue growth, and guest engagement.
• Create compelling brand stories and content that showcase the resort’s accommodations, dining experiences, spa, golf, Beach Club, events, and community initiatives.
• Ensure all marketing materials and communications reflect Fairmont brand standards, luxury positioning, and visual excellence.
• Support the ongoing evolution of the resort’s brand identity through innovative creative concepts and storytelling.

Digital Marketing & Social Media

• Manage the resort’s digital presence across website, social media, travel platforms, email marketing, and digital advertising.
• Maintain the resort-wide marketing calendar, ensuring alignment across Rooms, Food & Beverage, Beach Club, Membership, Golf, Spa, and Events.https://careers.accor.com/global/en/job/marketing-and-communications-manager-in-fairmont-southampton-shp-southampton-bermuda-jid-99929