A Night Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Night Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
What are we looking for?
https://jobs.hilton.com/apac/en/job/HOT0BRNM/Night-Guest-Service-Agent
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
upervise and manage all room bookings, both local and international Ensure reservation requests and emails are responded to within 24 hours Handle guest requests related to room types and discounts Oversee reservation entry and updates in the system (PMS) Monitor travel agent allotments and overbooking situations Coordinate with Revenue and relevant teams to manage availability […]
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