Night Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Night Manager

Job Description

 

  • Oversee the nightly operations of the hotel, ensuring all departments function effectively
  • Manage guest relations and handle any complaints or issues that arise during the night shift
  • Conduct night audits, ensuring financial transactions and reports are accurate
  • Ensure the safety and security of all hotel guests and staff by conducting regular property checks
  • Support the front office, ensuring exceptional service and efficiency in check-ins, check-outs, and guest queries
  • Lead and motivate the night team, including front office and security staff
  • Coordinate with other departments to ensure guests’ needs are met
  • Manage emergency situations, including medical issues, fire alarms, or security concerns
  • Ensure compliance with hotel policies, procedures, and regulations

 

Qualifications

 

  • Previous experience in a similar role, preferably in hotel leadership
  • Strong leadership and team management skills
  • Exceptional problem-solving abilities and a proactive approach to guest service
  • Excellent communication and interpersonal skills
  • Knowledge of hotel management systems (e.g., Opera, and basic accounting skills for night audits)
  • Flexibility to work night shifts, including weekends and public holidays
  • A professional and approachable manner, with the ability to stay calm under pressure
  • Current First Aid and Responsible Service of Alcohol (RSA) certifications are an advantage

 

Additional Information

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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