Overnight Guest Service Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Overnight Guest Service Agent

The Hilton Waikoloa Village is looking for a passionate self-starter to join the Ocean Tower Vacation Ownership team as an Overnight Guest Service Agent!

Situated on 62 acres of Hawaiian Paradise on Hawaii’s Big Island located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture. We will offer, career growth opportunities and our Go Hilton travel discount program. Join Hilton and see why we are ranked #1.

The ideal candidate will have:
Customer-facing customer service experience.
Availability for overnight work.
Knowledge in navigating computer systems.
Day time availability at start for a 3-week training period.

Shift Pattern: Overnight availability required (10:00pm – 6:00am) Fridays and Saturdays or Tuesdays and Wednesdays; shifts will be dependent on business levels and seniority scheduling.

Pay Rate: $25.80 – $28.67

What will I be doing?

  • An Overnight Guest Services Agent – Vacation Ownership at Ocean Tower is responsible for greeting and registering guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upselling products to the guests. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number ofhttps://jobs.hilton.com/apac/en/job/HOT0CFOB/Overnight-Guest-Service-Agent-Casual-Vacation-Ownership-at-Ocean-Tower-Hilton-Waikoloa-Village

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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