Garante a estadia correta do cliente.
Intervém na elaboração do processo do cliente até ao pagamento dos serviços.
Assegura as operações ligadas à receção do cliente, gestão da caixa do hotel e às vendas de quartos.
Espírito de acolhimento e de contacto
Espírito de equipa
Espírito comercial
Auto-domínio
Capacidade de escuta
Capacidade de reação
Sorridente
Domínio da língua do país e Inglês profissional, sendo uma terceira língua valorizada
Domínio do ambiente Windows
Conhecer as condições de utilização dos meios de pagamento
Formação mínima: Ensino Secundário – Tecnológico/Profissional
Experiência: Entre 3 e 5 anos
Benefits
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB DESCRIPTION A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests […]
A Night Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. […]
Here are some perks you can enjoy when joining our team: Pay Rate: $12.62 Medical Insurance Coverage – For you and your Family, Mental health resources including Emplyee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education: Team […]
JOB DESCRIPTION A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. This will be a part time role which would require flexibility to work across different shift patterns including the night shift. What will I be doing? As Guest […]
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the […]
