Garante a estadia correta do cliente.
Intervém na elaboração do processo do cliente até ao pagamento dos serviços.
Assegura as operações ligadas à receção do cliente, gestão da caixa do hotel e às vendas de quartos.
Espírito de acolhimento e de contacto
Espírito de equipa
Espírito comercial
Auto-domínio
Capacidade de escuta
Capacidade de reação
Sorridente
Domínio da língua do país e Inglês profissional, sendo uma terceira língua valorizada
Domínio do ambiente Windows
Conhecer as condições de utilização dos meios de pagamento
Formação mínima: Ensino Secundário – Tecnológico/Profissional
Experiência: Entre 3 e 5 anos
Benefits
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques […]
From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides […]
“Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, […]
“Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, […]
