Receptionist

Staying with Meliá is an opportunity to learn, grow, and continue building your career within a global team. Here, you can take on new challenges and access experiences in different destinations, all while remaining part of our family.

Are you ready to take the next step in your career with us?

Sol Sun Beach by Meliá apartments , located in the South of Tenerife, one of the fortunate Canary Islands, facing the magnificent Fañabé beach in a very quiet area and very close to Puerto Colón.  

What will your main responsibilities be? 

1. To fully understand the operational procedures and service standards corresponding to your department.
2. To successfully carry out the check-in and check-out processes for customers, meeting the corresponding brand standards, showing interest in the stay and ensuring that their experience has been memorable.
3. Inform the guest about the services provided by the Hotel and attend to any requests from them.
4. Actively participate in the upselling strategy by improving the guest sales experience.
5. Establish customer service while respecting the brand’s attributes.
6. Billing management and collection of services.
7. Accommodation management and requests, currency exchange and room changes.

What are we looking for? 

1. Minimum of 1 year experience as a Receptionist.
2. Degree in Tourism or training in Hospitality.
3. Advanced level of English and Spanish; a third language will be valued.
4. Strong customer focus, teamwork, and service excellence.
5. Previous experience in 5* hotels is a plus

https://careers.melia.com/job/Santa-Cruz-De-Tenerife-Recepcionista-Sol-Sun-Beach-by-Meli%C3%A1-%28Costa-Adeje-Tenerife%29/1291238701/