Regional Director, Revenue Services

Role Purpose

Manage the Revenue and Commercial Services teams across the region.

Your day to day 

• Manage the Revenue and Commercial Services model for Franchise hotels under agreement within the region.
• Deliver on key performance metrics (RevPAR, RGI, Win Rate) for Revenue Service Hotels within the Canada Portfolio.
• Work collaboratively with Business partners and owners in Canada to achieve target goals for hotel revenue and RGI
• Ensure successful ramp-up of designated new hotels through pre-opening revenue management support and transition to Revenue Services. Provide necessary support to ensure New Hotel Openings under Revenue Services achieve Brand RGI targets.
• Engage in renovating hotels within the region and ensure a successful post-renovation ramp-up.
• Manage revenue stream from Revenue Services agreements and balance expenses within the portfolio
• Be an active advocate for Revenue Services in Canada and support the growth of agreements signed with services in Canada.
• Ensure necessary staffing levels are maintained in line with Services demand and appropriately grow the Revenue Services team within the region.
• Lead with strong regional advocacy, project management and alignment with Global RM
• facilitate upskilling of the Revenue Services team to increase system competency & advocacy
• Implement best practices and routines for optimum use, Re-engage hotels with education, promotion and advocacy
• Provide ongoing training and development of the Revenue Services team in Canada.
• Aid in developing and executing regional programs to support portfolio performance across Canada.
• Partner with global revenue management and distribution to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements and revenue management services effectiveness.

What we need from you

• Bachelor’s or Master’s Degree in Marketing, Management, Business, Hospitality or a relevant field of work, or an equivalent combination of education and work-related experience preferred.
• 8+ years progressive experience in hotel management, revenue management, Commercial Strategy or consulting. 3 years of experience in managing a Revenue management portfolio of key properties. Experience with managing large teams is a plus.
• Thorough understanding of hotel pricing concepts, yield management, price optimization and selling strategies required.
• Knowledge of Revenue management systems, key parameters and processes.
• Ability to communicate (both written and oral form) technical and
• https://careers.ihg.com/en/job-details/?jobref=Regional+Director+Revenue+Services+%5bCanada%5d%7cUK%7c153601#14658