Reservations Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Reservations Agent

JOB DESCRIPTION

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

What will I be doing?

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Manager

Job for: Locals

hy Join Us: At Embassy Suites by Hilton Birmingham, the Front Office team plays a critical role in shaping every guest’s experience. As Front Office Manager, you will support the Front Office leadership team by overseeing daily front desk operations, assisting team members, and ensuring consistent delivery of friendly, efficient, and professional service in alignment […]

United States

Guest Relations Agent

Job for: Locals

“Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, […]

Egypt

Reception Team Member

Job for: Locals

Our mission at Ibis Budget London Heathrow Central is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career, or a calling – whatever brings you here, we have something for you. As part of our team, you will enjoy: Free night stays in UK hotels and 50% discount […]

United Kingdom

Duty Manager

Job for: Locals

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating […]

Indonesia

Assistant Front Office Manager

Job for: Locals

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Discover the wonder of Washington, D.C. from your […]

United States

Add Your Heading Text Here