Restaurant & Bar Team Leader

What is the job?

Under the general direction of the Food and Beverage Outlet Manager or designate Manager and within the limited of established InterContinental Hotels Group provides a food and beverage service to guests in an unobtrusive and personalised manner consistent with established outlet operations policies and procedures.

Your day to day

• Be fully conversant with the menu and daily specials when taking orders from guests, upselling wherever possible
• Provide a courteous, professional, efficient and flexible service at all times, following hotel standards of performance
• Ensure all guest requests are actioned accordingly and presented correctly
• Adhere to policies for guidelines on presentation, grooming and punctuality
• Develop and maintain cohesive working relationships within immediate team, and wider hotel team
• Willing and able to work a flexible roster

What we need from you

• Demonstrated ability to interact with customers, employees and third parties in a way that reflects highly on the hotel, the brand and the Company
• Time management skills
• Neat personal presentation
• Responsible Service of Alcohol (QLD RSA)

• World class colleague facilities including excellent subsidised village accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
• An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
• IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
• https://careers.ihg.com/en/job-details/?jobref=Restaurant+and+Bar+Team+Leader-+InterContinental+Hayman+Great+Barrier+Reef%7cGB%7c147252#444236