Restaurant General Manager

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

The Chateau Lake Louise is seeking a dynamic Restaurant General Manager, who will be responsible for the effective and efficient day-to-day operation of our newly opened all-day dining restaurant, Louiza! This position is ideal for the entrepreneurial restauranteur who is looking to join our hotels F&B operation and lead our restaurants into becoming the dining destination of choice. Lets take your career to new heights.

What you will be doing:

• Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures and excellent attention to detail
• Development of leader’s to include: decision-making skills, performance management techniques, function planning, process mapping and analysis, and sense of urgency and ownership
• Ensure effective working relationships and clear communication are maintained with all colleagues and leaders in the restaurant and other departments.
• Develop and administer the departmental guest’s satisfactions and have proven results to grow scores
• Critically assess procedures, policies, and methods of operation and alter them where necessary
• Ensure the financial success of the department by monitoring productivity, revenues and costs
• Liaise with the kitchen to ensure that a common vision is shared
• Create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
• Liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
• Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
• Develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards
• Achieve or exceed all targeted objectives as it relates to our pillars (Colleagues, Guests, Owner, and Brand)
• Ensure the successful seasonal transition of the restaurant
• Attend Leadership meetings, Department Head meetings, Resume meetings, Health & Safety, and other meetings as required
• Administer departmental payroll
• Execute restaurant marketing and social media planning

• Previous department head level experience required (minimum of 2 Years)
• Previous high volume restaurant operations experience required
• https://careers.accor.com/global/en/job/restaurant-general-manager-fairview-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-85905