POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
https://careers.marriott.com/restaurant-shift-leader/job/71E70D767DA009FA4C19628C24F50BEB
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Waldorf Astoria is looking for a Banquet Houseperson to join the Food and Beverage Team at this gorgeous Atlanta property! Located in one of Atlanta’s most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, […]
Hilton Orlando Lake Buena Vista is looking for a Banquet Houseperson to join their Banquets and Events team! Steps away from Disney Springs®, the property offers five on-property dining options and over 79,000 Sq. Ft. of Meetings and events space. The ideal candidate would have worked most recently with an employer for 1+ years and ideally […]
JOB DESCRIPTION After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria […]
Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park is where you will find the Hilton San Diego Bayfront. Here you will enjoy great perks such as a best-in-class benefits package, free meal during shift, PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel […]
JOB DESCRIPTION Marking the continued expansion of The Del’s culinary experiences, Nobu Del Coronado will be the newest addition to the world-renowned Japanese restaurant empire founded by Nobu Matsuhisa and Robert De Niro. Nobu Del Coronado will offer over 3,700 square feet of stunning indoor and al fresco oceanfront dining space, including an outdoor covered […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
