Restaurant Supervisor

An Supervisor F&B  oversees all Food and Beverage operations, including Restaurants, Bars,  Room Service and Banqueting to ensure high standards of quality and service.

What will I be doing?

MISSIONS

• Supervise the Food & Beverage outlets, primarily the bar and restaurant; banquets may also be included.
• Actively participate in the closing of outlets, including cash register reconciliation.
• Ensure that Hilton quality standards are consistently applied throughout service.
• Maintain a strong presence on the floor to supervise teams and provide operational support.
• Anticipate guest needs and resolve issues quickly and efficiently.
• Organize and lead daily team briefings.
• Monitor guest feedback (Guest Satisfaction) and implement corrective actions when necessary.
• Organize and coordinate services in collaboration with the Restaurant and Bar Manager.
• Supervise service setup and closing procedures.
• Manage and lead teams (section heads/chefs de rang, waiters, commis, and interns).
• Ensure compliance with hygiene standards (HACCP).
• Act as the main point of contact in the dining room when needed.
• Master and supervise the use of the POS system by the team, ensuring accuracy of entries and optimization of order flow.

ADDITIONAL MISSIONS

• Participate in the training and onboarding of new team members.
• Manage ordering, receiving, and stock control.
• Carry out daily hygiene, safety, and staff presentation checks.
• Collaborate closely with other departments to enhance the guest experience.
• Suggest procedural improvements and contribute to the overall enhancement of service quality.

OTHER RESPONSIBILITIES

• Perform any other duties assigned by the Food & Beverage Manager in line with operational or administrative needs.

ORGANIZATIONAL RELATIONSHIPS

• Reports directly to the Food & Beverage Manager and their assistants.
• Operationally supervises section heads, waiters, commis, and interns.
• https://jobs.hilton.com/apac/en/job/HOT0C965/Restaurant-Supervisor-F-H-Hilton-Paris-La-Defense