Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!
What is in it for you:
- Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
- Flexible spending account (FSA)
- 401(k) retirement savings plan and matching program
- Paid Vacation, holidays, personal and sick days
- Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
- Wellness Offerings
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Employee Activities
Job Description
The Royal Service Agent is the heart beat of the hotel operation. They process all external and internal calls either by redirecting calls or assisting the caller. The Royal Service Agent takes ownership of the caller’s request and follows up according to the hotel’s standards. The Royal Service Agent is our guest’s trusted guide, providing accurate information
Hourly rate: $28.45
What you will be doing: