The Sales & Marketing Coordinator will fully support, from administrative, customer service, and sales & marketing lead development perspectives, the
Sales team to develop future and repeat business.
What will I be doing?
As Sales & Marketing Coordinator, you will fully support, from administrative, customer service, and sale lead development
perspectives, the Sales team to develop future and repeat business.
Specifically, you will be responsible for performing the following tasks to the highest standards:
– Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue
– Understand fully the hotel amenities, packages and promotions
– Generate and develop sales leads and contact potential clients to build business relationships
– Produce quotations and written confirmation to all clients
– Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the
reporting of appointments, calls made and business leads
– Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
– Arrange and carry out Hotel show rounds
Business Function
• Develop, proactively manage and implement the annual marketing plan to include eCommerce, brand and loyalty marketing within budget guidelines
• Drive the development of a sound B2B and B2C strategy by segment for the hotel, in line with the commercial focus process
• Responsible for measuring the success of all marketing activities, promotions and campaigns, and producing performance reports for all key stakeholders
• Assist the roll out of marketing initiatives to support the hotel in meeting revenue targets, also by leveraging key function activity in Regional Marketing, eCommerce, Marketing Operations, Strategic Partnerships and Hilton Honors and third
party distribution
• Oversee the execution of all promotional activities, whether local, regional or global, across all available channels, ensuring brand adherence and effectiveness
• Ensure Sales and F&B teams receive adequate marketing support, and ensure collateral requirements are met
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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