Sales & Marketing Coordinator

Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits.

Our mission is to make the impossible possible to realize your dreams.

Guest Centric

• To present a professional, friendly and efficient impression of the Hotel at all times.
• Providing potential and existing clients, and colleagues with the highest.
• To establish a good working relationship with guests, visitors and colleagues with a high level of sales service thorough the company values of forward thinking, open mindedness and drive.
• Ensure guest satisfaction at all times by liaising with other operational hotel departments to achieve high quality personalized and tailor-made services throughout their stay and guest service experiences.
• To liaise closely with all Heads of Department with regard to servicing and handling of events clients
• Anticipate and identify guests’ needs and requirements at all times and make available knowledge and resources to meet those requirements.
• Discuss objectives with the target customers and clients selecting and addressing the most efficient marketing plans
• Finalize annual market research assuring an accurate plan to reach our targets
• Proactively propose new promotions and packaging for our clients increasing the business revenue
• Answer promptly to guests’ requirements, inquires and priorities providing high quality service.
• https://careers.accor.com/global/en/job/sales-and-marketing-coordinator-in-mercure-london-earls-court-london-united-kingdom-jid-105422