Senior Sales Manager

The Hilton Motif Seattle is looking for its next Senior Sales Manager to join their dynamic team!

Located on 5th Avenue in the heart of downtown Seattle, this stylish hotel is nestled between Pike Place Market and Union Street and is surrounded by the city’s finest restaurants, shopping, entertainment venues, museums, and attractions.  This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms.

What will I be doing?

Represents the hotel in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site catering, based upon market segment and account files assigned by the Director of Sales and Marketing. Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies.
• Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.
• Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.
• Attend sales departmental meetings and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
• Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
• Provide guidance to sales managers and administrative support as needed by Director of Sales and Marketing.

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

• Customer and Account Management – Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
• Prospecting – Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
• Negotiations – Understand the customer and the business leaders expectations. Adapt to a changing market.
• https://jobs.hilton.com/apac/en/job/HOT0BVN8/Senior-Sales-Manager-Hilton-Motif-Seattle