Sisley Spa Attaché

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains – Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

The role of the Sisley Spa Concierge at the Fairmont Scottsdale Princess is to provide all Sisley guests with comprehensive and professional customer service and attention. This individual sets the overall tone for the Sisley Spa guest experience from the moment the guest arrives until their departure. A Sisley Spa Concierge must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards and attention to detail.  The perfect candidate has a passion for guest engagement and service. This individual works in concert with the Sisley Spa Esthetician to help guests engage in a beauty regimen post service, focused on making them feel beautiful both inside and out, brings a sense of luxury and embodies the fine art of French skincare. Scheduling dependability and flexibility is a must.

• Understand and abide by Fairmont and Sisley Spa policy and procedures.
• Performs daily schedule checks to have knowledge of all Sisley guests arriving for the day.
• Greets and welcomes Sisley guest upon entering the spa.
• Check in all Sisley guests using the Well & Being scheduling software.
• Connects with clients in a friendly and meaningful way.
• Provides all Sisley guest detailed tours of the Well & Being spa facilities.
• Provides clients advice and knowledge including promoting and upgrading experiences to best fit the needs of guests.
• Makes every client interaction a personal and seamless experience.
• Recommends Sisley products based on expert product knowledge and client preferences.
• Performs all sales transactions of Sisley or Well & Being retail products.
• Provides all retail sales services including retail product packaging in appropriate Sisley retail bags, tissue, ribbon, fragrance – per SOP.
• Assists in operational tasks associated with Sisley Retail Parlor:
• Actively maintains the Sisley Parlor and Sisley Treatment lounge,
• Maintains retail shelves and ensures product is elegantly stocked and merchandised.
• Ensure F&B offerings are elegantly presented and well stocked at all times.
• https://careers.accor.com/global/en/job/sisley-spa-attache-in-fairmont-scottsdale-princess-scottsdale-united-sta-jid-71914