Sommelier

• The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

The Sommelier’s job is to motivate and mentor staff’s wine knowledge, inspire and delight our guests with their wine service, and commit themselves to fostering and environment of excellence in food, wine and service.  Duties include: resolving guest issues, making menu suggestions, delivering food and drinks tables, describing the dishes to guests, recommending wine selections, overseeing service staff, monitoring guest satisfaction, and maintaining the flow of service throughout the dining room. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections, and service standards. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

GENERAL EXPECTATIONS:

• Act with integrity, honesty and knowledge that promote the culture, values of Mina Group and MICHAEL MINA.
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
• Maintains clean and organized work stations that are cohesive with the restaurant’s philosophy, culture, and standards of excellence.
• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
• Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
• Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
• Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.

ESSENTIAL JOB FUNCTIONS:

(Includes but is not limited to the following duties. Other duties may be assigned):

• Understand and perform job duties to the expectations of MICHAEL MINA and the restaurant Service, Food, Beverage, and Wine manuals.
• Recommends and sells wine to guests on the floor.
• Responsible for inventory and maintenance of wine cellar.
• Oversees and assists the entire front of house team with all elements of service. Takes ownership of their station, knowing the names and preferences of their tables, greeting, seating, running, bussing, re-setting etc.
• Executes and facilitates service in cooperation with other Sommeliers, Captains and managers. Facilitates the communication between the FOH & BOH.
• https://careers.accor.com/global/en/job/bourbon-steak-sommelier-server-in-fairmont-scottsdale-princess-scottsdale-united-sta-jid-80371