At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
Live boldly. Work with heart. Stay moved.
https://www.rimrockcareers.com/
As a Switchboard & Reservations Agent, you are the calm centre of communication, the voice of Rimrock. From dining reservations to amenity requests, wellness bookings, directions, and everything in between, you are the first call guests make when they need something and the person they trust to make it happen. This role is about more than answering phones; it’s about patience, precision, steady support, and warm, human connection.
You ensure every request is received with care, communicated clearly, and fulfilled seamlessly. With your attentiveness, empathy, and steady pace, you turn each interaction into a moment of ease and reassurance.
Start Date: May 2026
Contract Type: Full-Time
Pay Rate: $18 per hour
Key Responsibilities
Guest Connection
Operational Excellence
Team & Culture
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Salary: £12.81/hour Increase to: £13.45/hour by 1st April 2026. Applicants with current right to work in the UK What is in it for you: ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more) Free night stays in our UK hotels (T&C Applies) Hotel discounts for your Friends and Family Opportunity to develop […]
Company Description Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and […]
At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock. […]
Company Description We have stores in the most beautiful, picturesque locations in Canada including Quebec City, Banff, Lake Louise, Jasper and Victoria. Our Distribution Centre and our Canadian Online Webstore is located in Canmore, Alberta. Our primary goal is to cater to the needs of the guests that visit the properties that we are […]
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us […]
