Team Leader, Executive Lounge

Description:

• Oversee staff performance
• train and coach staff to ensure a smooth operation. Monitor staff punctuality and grooming and guide as required.

  – Ensure personal and food hygiene

• as well as housekeeping standards in the lounge food service areas and kitchen are adhered to
• as per the company and legal requirements.

  – Plan and delegate tasks to the team members before the beginning of each shift. Ensure that assigned staff are supervised

• delegated
• continuously trained
• motivated
• guided and counselled to achieve customer delight.

  – Oversee the ordering off all produce to ensure sufficient supplies of all food and beverage and other materials at all times.

  – Interact with lounge customers to gain feedback on service.

  – Run daily reports of food and beverage order and check reports for accuracy.

  – Monitor daily

• weekly and monthly inventory and assisting Executive Lounge Manager to monitor the executive lounge food and beverage cost.

Qualifications:

• Min diploma in hospitality or equivalent.

  – Good interpersonal and customer services skills.

  – Willing to work on rotating shifts

• weekends and public holidays.

  – Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government.

  – Remaining calm under pressure.

  Send your CV to:
  Careers.penang@amari.com

  Positions are opened to all local and permanent
  residence of Malaysia only.

  Only shortlisted candidates will be contacted.

Education:

Diploma