With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Team Leader F&B Service is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton.
What will I be doing?
As the Team Leader F&B Service, you will be responsible for performing the following tasks to the highest standards:
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
https://jobs.hilton.com/apac/en/job/HOT0BU7A/Team-Leader-F-B-Service
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Hilton Seattle Airport and Conference Center is located across the street from Seattle-Tacoma International Airport and the Link Light Rail for easy access to downtown and all Seattle’s amazing attractions. Hilton Seattle Airport and Conference Center offers a huge variety of event rooms and dedicated staff to help you plan every detail. Highlights include an expansive pillarless […]
The Hilton Salt Lake City Center is looking for their next Barista to join their team! Our Proudly Serve Starbucks is looking for a Barista to join an energetic, fun team to deliver great service to our guests! Ideal Candidate will be able to communicate in English and understand the language and have at least one year of Barista, Cashier and […]
A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
